Comparative evaluation of critical factors in delivering service quality of banks: An application of dominance analysis in modified SERVQUAL model M Kumar, F Tat Kee, V Charles International Journal of Quality & Reliability Management 27 (3), 351-377, 2010 | 338 | 2010 |
Studying the Impact of Critical Thinking on the Academic Performance of Executive MBA Students FA D'Alessio, BE Avolio, V Charles Thinking Skills and Creativity 31 (March), 275-283, 2019 | 191 | 2019 |
Analitica de Datos para la Modelacion Estructural SJ Chion, V Charles | 144 | 2016 |
Measuring regional competitiveness through Data Envelopment Analysis: A Peruvian case V Charles, LF Zegarra Expert Systems with Applications 41 (11), 5371-5381, 2014 | 133 | 2014 |
An integrated AHP-DEA multi-objective optimization model for sustainable transportation in mining industry P Gupta, MK Mehlawat, U Aggarwal, V Charles Resources Policy, 101180, 2018 | 116 | 2018 |
The curse of dimensionality of decision-making units: A simple approach to increase the discriminatory power of data envelopment analysis V Charles, J Aparicio, J Zhu European Journal of Operational Research, 2019 | 112 | 2019 |
Incorporating risk into bank efficiency: A satisficing DEA approach to assess the Greek banking crisis IE Tsolas, V Charles Expert Systems with Applications 42 (7), 3491-3500, 2015 | 112 | 2015 |
Stochastic simulation based genetic algorithm for chance constrained data envelopment analysis problems A Udhayakumar, V Charles, M Kumar Omega 39 (4), 387-397, 2011 | 83 | 2011 |
Supporting better practice benchmarking: A DEA-ANN approach to bank branch performance assessment IE Tsolas, V Charles, T Gherman Expert Systems with Applications 160, 113599, 2020 | 82 | 2020 |
Evaluating the performance of indian banking sector using DEA during post-reform and global financial crisis M Kumar, V Charles, CS Mishra Journal of Business Economics and Management 17 (1), 156-172, 2016 | 80 | 2016 |
The Impact of Organisational Culture, Organisational Structure, and Technological Infrastructure on Process Improvement through Knowledge Sharing SJ Chion, V Charles, J Morales Business Process Management Journal, 2019 | 75 | 2019 |
The Impact of Consumers’ Perceptions Regarding the Ethics of Online Retailers and Promotional Strategy on Their Repurchase Intention L Lee, V Charles International Journal of Information Management, 2020 | 74 | 2020 |
Satisficing Data Envelopment Analysis: An Application to SERVQUAL Efficiency V Charles, M Kumar Measurement 51, 71-80, 2014 | 74 | 2014 |
Fuzzy rough DEA model: A possibility and expected value approaches RK Shiraz, V Charles, L Jalalzadeh Expert Systems with Applications 41 (2), 434-444, 2014 | 65 | 2014 |
Achieving Competitive Advantage Through Big Data. Strategic Implications V Charles, T Gherman Middle-East Journal of Scientific Research 16 (8), 1069-1074, 2013 | 59 | 2013 |
Deriving managerial implications through SERVQUAL gap elasticity in UAE banking M Kumar, KS Sujit, V Charles International Journal of Quality & Reliability Management 35 (4), 940-964, 2018 | 55 | 2018 |
Data Envelopment Analysis and Its Applications to Management V Charles, M Kumar Cambridge Scholars Publishing, UK 1, 1-270, 2012 | 55 | 2012 |
Data Envelopment Analysis and Its Applications to Management V Charles, WD Cook, J Zhu JCC: The Business and Economics Research Journal 4 (2), 2011 | 55 | 2011 |
A critical analysis of the integration of blockchain and artificial intelligence for supply chain V Charles, A Emrouznejad, T Gherman Annals of Operations Research, 1-41, 2023 | 53 | 2023 |
A DEA and random forest regression approach to studying bank efficiency and corporate governance K Thaker, V Charles, A Pant, T Gherman Journal of the Operational Research Society 73 (6), 1258-1277, 2022 | 53 | 2022 |