| On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research S Diederich, AB Brendel, S Morana, L Kolbe Journal of the Association for Information Systems 23 (1), 96-138, 2022 | 290 | 2022 |
| Designing anthropomorphic enterprise conversational agents S Diederich, AB Brendel, LM Kolbe Business & Information Systems Engineering 62, 193-209, 2020 | 152 | 2020 |
| Towards a Taxonomy of Platforms for Conversational Agent Design S Diederich, AB Brendel, LM Kolbe 14. Internationale Tagung Wirtschaftsinformatik, 2019 | 92 | 2019 |
| On Conversational Agents in Information Systems Research: Analyzing the Past to Guide Future Work S Diederich, AB Brendel, LM Kolbe 14. Internationale Tagung Wirtschaftsinformatik, 2019 | 81 | 2019 |
| Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent S Diederich, M Janssen-Müller, AB Brendel, S Morana | 73 | 2019 |
| Promoting Sustainable Mobility Beliefs with Persuasive and Anthropomorphic design: Insights from an Experiment with a Conversational Agent S Diederich, S Lichtenberg, AB Brendel, S Trang | 58 | 2019 |
| Design for Fast Request Fulfillment or Natural Interaction? Insights from an Experiment with a Conversational Agent S Diederich, AB Brendel, S Lichtenberg, L Kolbe | 49 | 2019 |
| Understanding the impact that response failure has on how users perceive anthropomorphic conversational service agents: Insights from an online experiment S Diederich, TB Lembcke, AB Brendel, LM Kolbe AIS Transactions on Human-Computer Interaction 13 (1), 82-103, 2021 | 44 | 2021 |
| User Acceptance of Mobile Business Intelligence Services T Brockmann, S Stieglitz, J Kmieciak, S Diederich 2012 15th International Conference on Network-Based Information Systems, 861-866, 2012 | 39 | 2012 |
| Tweet Talking – Exploring the Nature of Microblogging at Capgemini Yammer K Riemer, S Diederich, A Richter, P Scifleet | 32 | 2011 |
| Short message discussions: on the conversational nature of microblogging in a large consultancy organisation K Riemer, S Diederich, A Richter, P Scifleet | 26 | 2011 |
| Not human after all: Exploring the impact of response failure on user perception of anthropomorphic conversational service agents S Diederich, TB Lembcke, AB Brendel, LM Kolbe | 23 | 2020 |
| An immodest proposal–going “All in” on replication research in information systems AB Brendel, S Diederich, F Niederman European Journal of Information Systems 32 (2), 277-286, 2023 | 16 | 2023 |
| You are an Idiot! – How Conversational Agent Communication Patterns Influence Frustration and Harassment AB Brendel, M Greve, S Diederich, J Bührke, LM Kolbe | 14 | 2020 |
| Supporting Design Thinking Through Creative and Inclusive Education Facilitation: The Case of Anthropomorphic Conversational Agents for Persona Building. TB Lembcke, S Diederich, AB Brendel ECIS, 2020 | 14 | 2020 |
| Do You Feel a Connection? How the Human-Like Design of Conversational Agents Influences Donation Behaviour J Bührke, AB Brendel, S Lichtenberg, S Diederich, S Morana Innovation Through Information Systems: Volume II: A Collection of Latest …, 2021 | 13 | 2021 |
| Design for fast request fulfillment or natural interaction S Diederich, AB Brendel, S Lichtenberg, L Kolbe Insights from an experiment with a conversational agent, 2019 | 8 | 2019 |
| Capgemini: Microblogging als Konversationsmedium A Richter, S Schäfer, K Riemer, S Diederich Universität der Bundeswehr München, 2011 | 7 | 2011 |
| ‘Let Us Work Together’–Insights from an Experiment with Conversational Agents on the Relation of Anthropomorphic Design, Dialog Support, and Performance S Lichtenberg, J Bührke, AB Brendel, S Trang, S Diederich, S Morana Innovation Through Information Systems: Volume II: A Collection of Latest …, 2021 | 5 | 2021 |
| Healthy by App-Towards a Taxonomy of Mobile Health Applications. M Greve, TB Lembcke, S Diederich, AB Brendel, LM Kolbe PACIS, 217, 2020 | 5 | 2020 |
