| E-government services and social media adoption: Experience of small local governments in Nebraska state X Gao, J Lee Government Information Quarterly 34 (4), 627-634, 2017 | 182 | 2017 |
| AI-based self-service technology in public service delivery: User experience and influencing factors T Chen, W Guo, X Gao, Z Liang Government Information Quarterly 38 (4), 101520, 2021 | 131 | 2021 |
| Integration and coordination: Advancing China's fragmented e-government to holistic governance X Gao, Y Song, X Zhu Government Information Quarterly 30 (2), 173-181, 2013 | 46 | 2013 |
| Networked co-production of 311 services: investigating the use of Twitter in five US cities X Gao International Journal of Public Administration 41 (9), 712-724, 2018 | 40 | 2018 |
| AI innovation for advancing public service: The case of China's first Administrative Approval Bureau T Chen, L Ran, X Gao Proceedings of the 20th Annual International Conference on Digital …, 2019 | 19 | 2019 |
| E-government services and social media adoption: Experience of small local governments in Nebraska X Gao, J Lee Proceedings of the 18th Annual International Conference on Digital …, 2017 | 6 | 2017 |
| 国内网络问政研究综述 宋迎法， 高娴 电子政务, 62-66, 2012 | 1 | 2012 |
| Chinese College Students’ Political Efficacy and Its Influencing Factors in the Information Age: A Sample Survey of CUMT X Gao PCS–Politics, Culture and Socialization 5 (1), 9-10, 2015 | | 2015 |
| From Fragmentation to Holistic Governance: Rational Choice for Chinese E-government S Yingfa, G Xian Proceedings of the 2012 3rd International Conference on E-Business and E …, 2012 | | 2012 |
