| Too much or not enough? Planning electric vehicle charging infrastructure: A review of modeling options MO Metais, O Jouini, Y Perez, J Berrada, E Suomalainen Renewable and Sustainable Energy Reviews 153, 111719, 2022 | 197 | 2022 |
| Call centers with delay information: Models and insights O Jouini, Z Akºin, Y Dallery Manufacturing & Service Operations Management 13 (4), 534-548, 2011 | 154 | 2011 |
| Queueing models for full-flexible multi-class call centers with real-time anticipated delays O Jouini, Y Dallery, Z Akºin International Journal of Production Economics 120 (2), 389-399, 2009 | 112 | 2009 |
| Analysis of the impact of team-based organizations in call center management O Jouini, Y Dallery, R Nait-Abdallah Management Science 54 (2), 400-414, 2008 | 80 | 2008 |
| On multiple priority multi-server queues with impatience O Jouini, A Roubos Journal of the Operational Research Society 65 (5), 616-632, 2014 | 78* | 2014 |
| Staffing a call center with uncertain non-stationary arrival rate and flexibility S Liao, G Koole, C van Delft, O Jouini OR spectrum 34, 691-721, 2012 | 78 | 2012 |
| Outpatient chemotherapy planning: A literature review with insights from a case study G Lamé, O Jouini, J Stal-Le Cardinal IIE Transactions on Healthcare Systems Engineering 6 (3), 127-139, 2016 | 73 | 2016 |
| Simulation-based optimization of staffing levels in an emergency department K Ghanes, M Wargon, O Jouini, Z Jemai, A Diakogiannis, R Hellmann, ... Simulation 91 (10), 942-953, 2015 | 72 | 2015 |
| Performance indicators for call centers with impatient customers O Jouini, G Koole, A Roubos Iie Transactions 45 (3), 341-354, 2013 | 68 | 2013 |
| On the effect of lifetime variability on the performance of inventory systems C Kouki, O Jouini International Journal of Production Economics 167, 23-34, 2015 | 54 | 2015 |
| Existence of Nash equilibrium for chance-constrained games VV Singh, O Jouini, A Lisser Operations Research Letters 44 (5), 640-644, 2016 | 53 | 2016 |
| A comprehensive simulation modeling of an emergency department: A case study for simulation optimization of staffing levels K Ghanes, O Jouini, Z Jemai, M Wargon, R Hellmann, V Thomas, G Koole Proceedings of the Winter Simulation Conference 2014, 1421-1432, 2014 | 47 | 2014 |
| Moments of first passage times in general birth–death processes O Jouini, Y Dallery Mathematical Methods of Operations Research 68, 49-76, 2008 | 42 | 2008 |
| Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care G Lamé, O Jouini, J Stal-Le Cardinal Journal of the Operational Research Society 71 (10), 1545-1562, 2020 | 40 | 2020 |
| What are we waiting for? Factors influencing completion times in an academic and peripheral emergency department I Vegting, N Alam, K Ghanes, O Jouini, F Mulder, M Vreeburg, ... Netherlands Journal of Medicine 73, 331-340, 2015 | 40 | 2015 |
| Optimal scheduling in call centers with a callback option B Legros, O Jouini, G Koole Performance Evaluation 95, 1-40, 2016 | 38 | 2016 |
| Online scheduling policies for multiclass call centers with impatient customers O Jouini, A Pot, G Koole, Y Dallery European Journal of Operational Research 207 (1), 258-268, 2010 | 37 | 2010 |
| A flexible architecture for call centers with skill-based routing B Legros, O Jouini, Y Dallery International Journal of Production Economics 159, 192-207, 2015 | 36 | 2015 |
| Analysis of base-stock perishable inventory systems with general lifetime and lead-time C Kouki, B Legros, MZ Babai, O Jouini European Journal of Operational Research 287 (3), 901-915, 2020 | 34 | 2020 |
| Distributionally robust chance-constrained games: existence and characterization of Nash equilibrium VV Singh, O Jouini, A Lisser Optimization Letters 11, 1385-1405, 2017 | 34 | 2017 |
Ger KooleVrije Universiteit AmsterdamVerified email at vu.nl
Ger KooleVrije Universiteit AmsterdamVerified email at vu.nl