| Overall equipment effectiveness as a measure of operational improvement–a practical analysis B Dal, P Tugwell, R Greatbanks International journal of operations & production management 20 (12), 1488-1502, 2000 | 596 | 2000 |
| Interval efficiency assessment using data envelopment analysis YM Wang, R Greatbanks, JB Yang Fuzzy sets and Systems 153 (3), 347-370, 2005 | 486 | 2005 |
| Critical success factors for Lean Six Sigma programmes: a view from middle management G Manville, R Greatbanks, R Krishnasamy, DW Parker International Journal of Quality & Reliability Management 29 (1), 7-20, 2012 | 326 | 2012 |
| The use of quality management tools and techniques: a study of application in everyday situations DR Bamford, RW Greatbanks International Journal of Quality & Reliability Management 22 (4), 376-392, 2005 | 282 | 2005 |
| The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand R Greatbanks, D Tapp International Journal of Operations & Production Management 27 (8), 846-873, 2007 | 228 | 2007 |
| Balanced scorecard implementation in German non‐profit organisations D Greiling International Journal of Productivity and Performance Management 59 (6), 534-554, 2010 | 181 | 2010 |
| Prerequisites for the implementation of the SMED methodology: A study in a textile processing environment C Moxham, R Greatbanks International Journal of Quality & Reliability Management 18 (4), 404-414, 2001 | 141 | 2001 |
| Lean thinking in healthcare–findings from a systematic literature network and bibliometric analysis A Akmal, R Greatbanks, J Foote Health Policy 124 (6), 615-627, 2020 | 87 | 2020 |
| The ba of blogs: Enabling conditions for knowledge conversion in blog communities F Martin‐Niemi, R Greatbanks Vine 40 (1), 7-23, 2010 | 52 | 2010 |
| Impact of EFQM Excellence Model on leadership in German and UK organisations G McCarthy, R Greatbanks International Journal of Quality & Reliability Management 23 (9), 1068-1091, 2006 | 50 | 2006 |
| Bibliometric analysis of production planning and control (1990–2016) A Akmal, N Podgorodnichenko, R Greatbanks, AM Everett Production Planning & Control 29 (4), 333-351, 2018 | 48 | 2018 |
| Understanding resistance in lean implementation in healthcare environments: an institutional logics perspective A Akmal, J Foote, N Podgorodnichenko, R Greatbanks, R Gauld Production Planning & Control 33 (4), 356-370, 2022 | 39 | 2022 |
| The use and efficacy of anecdotal performance reporting in the third sector R Greatbanks, G Elkin, G Manville International Journal of Productivity and Performance Management 59 (6), 571-585, 2010 | 35 | 2010 |
| Can SMMEs afford to measure performance R Greatbanks, R Boaden Conference Proceedings Performance Measurement–Theory and Practice 1, 117-124, 1998 | 35 | 1998 |
| Performance management in hybrid organisations: A study in social housing G Manville, R Greatbanks European management journal 38 (3), 533-545, 2020 | 29 | 2020 |
| Guidelines for assessing organisational performance against the EFQM Model of Excellence using the Radar Logic G McCarthy, R Greatbanks, JB Yang Manchester School of Management, 2002 | 22 | 2002 |
| Why is quality improvement so challenging? A viable systems model perspective to understand the frustrations of healthcare quality improvement managers A Akmal, N Podgorodnichenko, J Foote, R Greatbanks, T Stokes, R Gauld Health policy 125 (5), 658-664, 2021 | 21 | 2021 |
| Evaluating factors associated with the cancellation and delay of elective surgical procedures: a systematic review M Koushan, LC Wood, R Greatbanks International Journal for Quality in Health Care 33 (2), mzab092, 2021 | 20 | 2021 |
| Organizational change through quality deposits BG Dale, ART Williams, T Van der Wiele, R Greatbanks Quality Engineering 14 (3), 381-389, 2002 | 17 | 2002 |
| Organizational change through quality deposits BG Dale, ART Williams, T Van der Wiele, R Greatbanks Quality Engineering 14 (3), 381-389, 2002 | 17 | 2002 |
