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Kai Chieh Hu
Kai Chieh Hu
Distinguished Professor, Department of Business Administration, Soochow University
Verified email at gm.scu.edu.tw - Homepage
Title
Cited by
Cited by
Year
Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area
W Jen, KC Hu
Transportation 30, 307-327, 2003
2552003
Effects of service quality, innovation and corporate image on customer’s satisfaction and loyalty of air cargo terminal
KC Hu, MC Huang
International Journal of Operations Research 8 (4), 36-47, 2011
1172011
Passengers’ perceived service quality of city buses in Taipei: scale development and measurement
KC Hu, W Jen
Transport Reviews 26 (5), 645-662, 2006
1172006
External costs of domestic container transportation: Short‐sea shipping versus trucking in Taiwan
PTW Lee, KC Hu, T Chen
Transport Reviews 30 (3), 315-335, 2010
772010
Developing the fifth generation port concept model: an empirical test
PTW Lee, JSL Lam, CW Lin, KC Hu, I Cheong
The international journal of logistics management 29 (3), 1098-1120, 2018
632018
Quality risk assessment model for airline services concerning Taiwanese airlines
KC Hu, MW Hsiao
Journal of Air Transport Management 53, 177-185, 2016
492016
Evaluation of the service quality of container ports by importance-performance analysis
PTW Lee, KC Hu
International Journal of Shipping and Transport Logistics 4 (3), 197-211, 2012
462012
Evaluating city bus service based on zone of tolerance of expectation and normalized importance
KC Hu
Transport Reviews 30 (2), 195-217, 2010
432010
Applying analytic network process (ANP) to rank critical success factors of waterfront redevelopment
PTW Lee, JZ Wu, KC Hu, M Flynn
International Journal of Shipping and Transport Logistics 5 (4-5), 390-411, 2013
392013
Click “Like” on Facebook: The Effect of Customer-to-customer Interaction on Customer Voluntary Performance for Social Networking Sites
KC Hu, M Lu, FY Huang, W Jen
International Journal of Human–Computer Interaction 33 (2), 135-142, 2017
362017
Applying critical incidents technique to explore the categories of service failure and service recovery for Taiwanese international airlines
KC HU, ML LU, CY TU, W JEN
Journal of the Eastern Asia Society for Transportation Studies 10, 2255-2273, 2013
342013
應用服務品質量表與知覺價值模式探討旅客再消費意願之影響因素: 以汽車客運業為例
胡凱傑, 任維廉
222002
Developing a new technique for evaluating service quality of container ports
HU Kai-Chieh, TW Paul
Current Issues in Shipping, Ports and Logistics, 337, 2011
162011
A Comparative Study of Key Critical Factors of Waterfront Port Development: Case Studies of Incheon Inner Port and Bangkok Port
PTW Lee, JZ Wu, K Suthiwartnarueput, KC Hu, R Rodjanapradied
Growth and Change 47 (3), 393-405, 2016
152016
Fuzzy factor analysis for selecting service quality factors-a case of the service quality of city bus service
GH Tzeng, W Jen, KC Hu
International Journal of fuzzy systems 4 (4), 911-921, 2002
142002
Novel 3D model for prioritising the attributes of port service quality: cases involving major container ports in Asia
KC Hu, PTW Lee
International Journal of Shipping and Transport Logistics 9 (6), 673-695, 2018
132018
Applying utaut model to explore the antecedents of behavioral intentions for using cloud computing services: A case of software as a service
KC Hu, YL Yen, KC Chia
International Conference on Business and Information, Renaissance Sapporo …, 2012
102012
Using importance–performance analysis, goal difficulty and the Kano model to prioritize improvements in the quality of home delivery logistics services
KC Hu, KC Chia, M Lu, YL Liang
The International Journal of Logistics Management, 2022
82022
From the viewpoint of business customers to explore the antecedents of satisfaction and loyalty for freight shipping industry in Taiwan
KC Hu, W Jen
Proceedings of the Eastern Asia Society for Transportation Studies Vol. 7 …, 2009
82009
Development, and assessment of a service quality for mass transit-take Taipei bus for an example
W Jen, KC Hu
Transportation Planning Journal Quarterly 30 (2), 371-408, 2001
72001
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